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Frequently Asked Questions (FAQ)

If you wish to send a payment in the form of a personal check, cashier’s check, or money order, via regular mail, please send it to:

P F G Auto Finance
1313 S. Country Club
Mesa, AZ 85210
Yes, we offer automatic payment plan to qualified customers. To enroll, call us at 1-480-649-5511 and have your debit/credit card available when you call.
We accept payments from debit/credit cards via telephone. Call us at 1-480-649-5511 and have your card information available. Please note that there is a $10.00 fee for this service.
PFG Auto Finance does not offer refinance on existing loans. To receive more information please call one of our account managers at 1-480-649-5511
Payments are required to be made by the due date listed in your contract. Interest charges will accrue on the past due amount and be applied to your account each day, which increases the total amount you pay on your contract.
In addition, where applicable, late fees will be assessed to your account.
Depending on the state you live in, you may be assessed a late fee.
In accordance with your contract, you must make timely payments each month. If you believe you cannot make your monthly payment on time, please contact an account manager right away. Account managers may be reached at 1-480-649-5511
Please call 1-480-649-5511 to speak to one of our insurance representatives. Please have the following information available: the date of the accident, the insurance company’s name and phone number, claim number, and the insurance adjuster’s information, if applicable.
Usually, insurance checks are payable to the customer and the lien holder. So it is necessary for you to endorse the insurance check before mailing it to us. Once proof of repairs has been received, we will endorse the insurance check and apply the funds appropriately to your account.
Contact Service Department at 480-550-1000